Baggage allowance and dimensions

The baggage allowance per passenger is 20kgs for checked luggage with dimensions 90x75x43cm and 4kgs for the carry-on bag with dimensions 55x40x20cm.

Infants (0-2 years) baggage allowance is 10kgs and 5kgs for the carryon.

Every extra kilo will be charged with 2€, last minute at the check in counter.


The service of online check-in is not available yet.

Our check in starts 1 hour and 30 minutes before the departure and closes 40 minutes prior to departure time.

Travel Documents

  • Passport or ID.
  • Health or birth certificates (with photos attached) if you are travelling with infants or children.
  • Medical certificates in case there is a health issue where you need to inform us.

Ticket cancellations

  1. If the cancellation is made more than 48 hours of scheduled departure time, a 100% refund of the ticket can be applied.
  2. If the cancellation is made between 48-24 hours prior to scheduled departure time, the refund is 50% of net fare plus taxes.
  3. If the cancellation is made less than 24 hours from the scheduled departure, only airport taxes will be refunded.